Cookie Policy

Thotupola Residence – Cookie Policy

Effective Date: 15 October 2025

At Thotupola Residence, we use cookies to ensure a smooth and personalised browsing experience for all visitors to our website, www.thotupolaresidence.com

This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your actions, preferences, and improve functionality.

2. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for core website functionality such as page navigation, secure login, and booking processes. The website cannot function properly without these cookies.

b. Performance & Analytics Cookies

These cookies collect information about how visitors interact with our website. They help us improve loading speed, navigation, and overall user experience.

c. Functionality Cookies

These cookies remember your preferences such as language, booking details, and previous selections to provide a more personalised experience.

d. Marketing Cookies

With your consent, we use marketing cookies to deliver relevant promotional content and measure the effectiveness of marketing campaigns.

3. How We Use Cookies

We use cookies to:

• Improve website performance and loading speed

• Understand user behaviour and improve overall guest experience

• Enable secure online reservations

• Personalise your browsing experience

• Deliver promotional offers (only with your consent)

4. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers such as:

• Analytics tools (e.g., Google Analytics)

• Payment gateways

• Booking engines or advertising partners

• These third parties follow strict confidentiality and data protection standards.

5. Managing Your Cookie Preferences

You may choose to accept or refuse cookies at any time by:

• Adjusting your browser settings

• Clearing existing cookies from your device

• Using cookie management tools displayed on our website

Please note: Disabling certain cookies may affect website functionality and booking features.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

7. Contact Us

If you have any questions regarding our Cookie Policy or data handling practices, please contact us:

📍 Address: 162/1 Thotupola Residence, Panasara Mawatha, Halloluwa, Kandy, Sri Lanka

📧 Email: info@thotupolaresidence.lk

📞 Phone: +94 77 780 2093